Terms of Service

At a glance

• Use Superdraft for your business or authorized client work. Review your content and Outputs before using them.
• You keep your content rights. We receive the permissions needed to provide and support the Service.
• Features and plans can change. Your purchase terms and applicable legal rights still apply.
• Subscriptions renew until canceled. Purchased credits do not expire, but need an eligible active paid plan to use.
• Protect our technology and follow the usage rules. Warranties and our liability are limited below.

This overview is a guide. Read the full wording below for the details.

1. About these Terms

These Terms of Service are an agreement between Superdraft Technologies Inc., doing business as Superdraft ("Superdraft," "we," "us"), and the person or organization using our services ("you"). They cover our websites, software and related services, together called the "Service."

By creating an account, using the Service, accepting these Terms or signing an order form that refers to them, you agree to these Terms. You must be legally able to enter this agreement. If you act for a business or client, you confirm that you have authority to bind them. If you do not agree, do not use the Service.

Our Privacy Policy explains how we handle personal information. Accepting these Terms does not waive your privacy rights or replace any consent we must obtain separately.

2. The Service and changes to it

Superdraft provides AI-assisted tools for business research, content creation, editing and marketing work. Available features depend on your plan. References to particular features do not promise that they will always be available.

We may add, change, replace, limit or discontinue parts of the Service, and change the providers and methods we use to deliver it. We may make immediate changes for legal, security, reliability or abuse-prevention reasons.

We will give reasonable notice of changes that materially affect an existing paid subscription, unless an urgent change is needed. Price increases for an existing subscription apply at renewal after any required notice, unless you agree otherwise. Applicable law, purchase commitments and any separate agreement with you still apply.

3. Your account and users

Keep your account information accurate and protect access to your account. You are responsible for your users, their permissions and activity under your account. Organization administrators may manage access and content within their organization. Tell us promptly at team@superdraft.ai if you suspect unauthorized access.

Use the Service only within the access and usage limits provided for your plan. Keep copies of work you need outside the Service.

4. Your content and permission to process it

"Customer Content" means information and materials that you or your users provide, connect, create or make available through the Service. "Outputs" means content the Service generates or changes for your account.

You keep your rights in Customer Content. As between you and Superdraft, you own your Outputs to the extent ownership is possible under law. This is subject to rights in our existing materials, third-party content and any applicable third-party restrictions. Other users may receive similar or identical Outputs.

You give us and the providers we use a worldwide, non-exclusive, royalty-free permission to host, copy, process, adapt, transmit and display Customer Content as needed to provide, secure, maintain, support and improve the Service, deliver your requested work, prevent misuse and meet legal obligations. This permission is limited by our Privacy Policy and any applicable data-processing agreement. It does not give us ownership of your content or override the Privacy Policy’s AI-training commitment.

You confirm that you have the rights, notices and permissions needed for your content, connected accounts and client work, including permission for us to process them in this way.

5. Review your work and use it lawfully

AI and third-party information can be wrong, incomplete, outdated or unsuitable. Review Outputs before publishing, sending, exporting, relying on or otherwise using them. Superdraft does not provide professional advice or guarantee originality, accuracy, legal clearance, deliverability, platform approval or business results.

You are responsible for your business claims, products, campaigns, audiences, recipient lists and use of Customer Content and Outputs. Follow the laws and platform rules that apply to your work, including privacy, advertising, intellectual property and anti-spam rules. Obtain required permissions for third-party material. Its availability through the Service does not give you a right to reuse it.

For marketing messages, you are responsible for required consent, accurate sender details, truthful claims, required advertising notices and postal addresses, working unsubscribe options and honoring opt-outs. Keep the records needed to support your compliance. Unless we separately agree in writing, Superdraft does not send marketing campaigns to your end recipients on your behalf.

Do not submit sensitive regulated information, such as health records, government identifiers, full payment card details, biometric information or children’s personal information, unless we agree in writing. Do not use the Service for emergencies, safety-critical systems, regulated professional advice or high-risk decisions about people. Your responsibilities do not remove obligations that the law places on Superdraft.

6. Protecting the Service and acceptable use

We and our licensors own the Service, its technology, designs, materials and non-public methods. You receive permission to use the Service under these Terms, not ownership of it. You may use our materials included in your Outputs as part of your ordinary business or authorized client work.

Except as the law permits or we authorize, you must not:

• Copy, reverse engineer, extract or recreate the Service, or use access to obtain our non-public methods or materials. This includes using bots or AI tools for these purposes.
• Use access to the Service or its non-public materials to build, train or improve a competing service, or collect Service material in bulk to create a competing dataset.
• Use unauthorized automated access, bypass protections or usage limits, interfere with the Service, or access another person’s account or information.
• Resell access to the Service or redistribute its underlying materials outside ordinary permitted use.
• Use the Service for unlawful, infringing, deceptive, abusive, exploitative or harmful activity, including spam, scams, malware, impersonation, fake reviews or misleading endorsements.

These restrictions do not prevent normal exports, authorized integrations or ordinary use of your own content and Outputs for your business or clients. They do not give us ownership of customer or third-party material. We may investigate suspected misuse and restrict access or remove content when reasonably needed to protect the Service or others.

7. Third-party services

The Service relies on other providers, and you may choose to connect or use third-party services. Relevant information may be processed by providers as described in our Privacy Policy. A service you connect, or a reseller you buy from, may also have its own terms and privacy policy.

Third-party availability, rules and functionality can change. We do not guarantee their continued availability or performance. We are not responsible for third-party services except as required by law or a separate agreement.

8. Plans, payments and credits

Your plan, price, billing cycle, allowances and any trial are described when you purchase. Fees are normally billed in advance. Subscriptions renew automatically until canceled. You authorize the applicable charges, including renewals and taxes, through the payment method you provide.

Cancel through the available account or billing tools, through the billing provider, or by contacting team@superdraft.ai. Stopping use does not cancel a subscription. Unless your purchase terms say otherwise, cancellation takes effect at the end of the current paid period. Cancel before the next renewal to avoid the next charge.

Payments may be handled by a billing provider or reseller under the checkout terms shown to you. Fees are non-refundable except where required by law, required by the applicable checkout terms or expressly agreed by us. Those checkout terms may give you additional payment or refund rights.

Usage limits and credit requirements apply as shown in the Service or purchase information. Additional usage charges or add-ons apply only as disclosed and authorized for your plan. The applicable currency and taxes are shown at purchase. You are responsible for applicable taxes and duties other than taxes on our income.

Purchased credits do not expire. An eligible active paid plan is required to use them. Changes will respect the terms under which credits were sold and rights required by law. Included plan allowances and promotional offers are governed by their stated terms.

We may limit or suspend paid features for failed or disputed payments, non-payment, misuse or use beyond applicable limits.

9. Trials and early features

Free, trial, preview, beta and experimental features may be changed, limited, reset or discontinued. They may be less reliable and may have additional restrictions. They are provided as is, without commitments about availability, retention, accuracy, compatibility or support, subject to applicable law and any specific offer we make.

10. Confidentiality

Each party will use reasonable care to protect the other’s non-public information that should reasonably be understood as confidential, and use it only to perform under these Terms. This does not cover information that becomes public without a breach, is independently developed, is lawfully received from another source or is approved for release.

Confidential information may be shared with staff, contractors, affiliates, advisers and providers who need it for this purpose and are bound by confidentiality duties. A party may disclose information when legally required, with advance notice when legally permitted.

11. Privacy and security

When we process personal information in Customer Content on your organization’s behalf, we follow your lawful instructions and the applicable agreement, including any data-processing agreement we sign. You are responsible for required notices, permissions and lawful instructions concerning information you provide about other people.

We use reasonable safeguards to protect information, but no system is guaranteed secure. Contact team@superdraft.ai about security concerns or to request data-processing terms, provider information or help with privacy requests.

12. Feedback and customer names

If you send ideas, suggestions or other feedback, you give us a permanent, worldwide, royalty-free right to use it without payment. We will not publicly identify you as the source without your permission.

Unless your order form says otherwise, we may identify your organization as a customer using its name and logo on our website, in customer lists and in pitch materials. You may opt out by contacting team@superdraft.ai. We will ask before publishing a detailed case study or press release.

13. Suspension and termination

You may stop using the Service at any time, subject to your payment and other contractual obligations. Cancel any paid subscription as described above.

We may restrict, suspend or end access for breach of these Terms, non-payment or disputed payments, legal or provider requirements, misuse, or legal, security, operational or reputational risk. We may also close accounts that have been inactive for an extended period or discontinue the Service. We may act immediately when needed to protect the Service or others. The change-notice and purchase protections above still apply where relevant.

After termination, your right to access the Service ends. We handle retained information under our Privacy Policy and applicable agreements. Terms that need to continue will survive, including ownership, payment obligations, confidentiality, warranty exclusions, responsibility for claims, liability limits and dispute provisions.

14. No warranties or guaranteed results

The Service and its Outputs are provided "as is" and "as available." To the fullest extent the law allows, we exclude all express, implied and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. In everyday terms, we do not promise that the Service will meet your particular requirements or that using it will be free of third-party rights claims.

We do not guarantee accuracy, security, uninterrupted or error-free service, compatibility, deliverability, legal compliance or particular results. We do not promise that third-party information will stay available, that integrations will always work or that every defect will be corrected.

15. Claims arising from your use

To the extent the law allows, you will defend and indemnify Superdraft and its affiliates, officers, directors, employees, contractors, providers and agents against third-party claims arising from your Customer Content; campaigns, recipients, lists, products, services or claims; use of Outputs or third-party material; breach of these Terms, laws, platform rules or others’ rights; or your users’ actions or instructions. This means covering resulting losses, damages, liabilities, penalties, reasonable legal fees and other costs.

We will promptly notify you of a claim, allow you to control its defense where appropriate and reasonably cooperate. You may not settle a claim in a way that admits fault by Superdraft or imposes obligations on us without our prior written consent.

16. Limits on our liability

To the fullest extent the law allows, Superdraft is not liable for indirect, incidental, special, consequential, exemplary, punitive or enhanced damages; lost profits, revenue, goodwill or data; infringement-related losses; business interruption; replacement services; provider failures; campaign losses; deliverability issues; or reputational harm.

Our total liability for all claims relating to the Service or these Terms is limited to the fees you paid for the Service in the 12 months before the event giving rise to the claim, including payments through a billing provider or reseller. If you used only free or unpaid features, the total limit is USD $100.

These limits apply across all claims and legal grounds, even if we knew damage was possible or a remedy fails its essential purpose. Nothing in these Terms excludes liability or removes rights that the law does not allow us to exclude or remove.

17. Disputes and governing law

Ontario law and applicable federal Canadian law govern these Terms, without applying conflict-of-law rules. Before bringing a formal claim, each party will email the other about the dispute and allow at least 30 days for an informal resolution. This does not prevent urgent court relief or any claim that cannot legally be delayed.

Subject to rights to use small claims court, seek an injunction or rely on mandatory local law, disputes relating to the Service or these Terms must be brought in the courts of Ontario, Canada. Each party accepts those courts and waives objections to that location.

18. Copyright and other content complaints

Send complaints to team@superdraft.ai with your contact information, the protected work or right, the content and its location, a statement that you believe the use is unauthorized, confirmation that your information is accurate, and your physical or electronic signature. We may remove or disable content, notify the customer, terminate repeat infringers or take other appropriate action.

19. Changes to these Terms

We may update these Terms. Material changes will be communicated by email, through the Service or another reasonable method, with their effective date. If you do not accept updated Terms, stop using the Service and cancel any subscription before its next renewal. Where the law allows, continued use after the effective date means you accept the changes. Updates do not override required privacy consent, applicable law or separate agreements.

20. Other contract terms

You may not transfer this agreement without our written consent, except as part of a merger, acquisition, reorganization or sale of substantially all your assets. We may transfer it in connection with a merger, acquisition, reorganization, asset sale or by operation of law.

Neither party is responsible for delay or failure caused by events beyond its reasonable control, including major provider or internet failures, natural disasters, government action, conflict or attacks on the Service, to the extent the law allows.

If a provision cannot be enforced, the remaining provisions still apply. A failure to enforce a provision is not a waiver. These Terms, applicable order forms and incorporated agreements are the entire agreement about the Service and replace earlier agreements on the same subject. A separately agreed order form or data-processing agreement takes priority on the matters it specifically addresses. The Privacy Policy governs our stated personal-information practices; it does not replace consent required by law.

21. Contact

Superdraft Technologies Inc.
Ontario, Canada
team@superdraft.ai