These Terms of Service ("Terms") are an agreement between Superdraft Technologies Inc., doing business as Superdraft ("Superdraft," "we," "us," or "our"), and the person or organization using Superdraft ("Customer," "you," or "your").

Superdraft is an AI-assisted marketing workflow product that helps teams collect public signals, match those signals to brands, generate campaign ideas and email drafts, create and edit images, manage brand/product context, preview and export email templates, review usage and costs, and receive operational notifications.

By creating an account, using the Service, clicking to accept these Terms, or signing an order form that references them, you agree to these Terms. If you use Superdraft for an organization, you represent that you are authorized to bind that organization.

Plain-English Summary

This summary is here to make the Terms easier to read. It does not replace the legal terms below.

  • You own your brand data, prompts, uploaded assets, products, drafts, and generated outputs, subject to rights held by others.
  • You give us the permissions we need to host, process, secure, generate, display, export, and support your work in Superdraft.
  • Superdraft uses AI and public/third-party signal sources. Outputs and signals can be wrong, incomplete, stale, similar to other content, or legally sensitive. You must review and approve anything before using it publicly.
  • You are responsible for complying with marketing, advertising, privacy, platform, intellectual-property, and email laws when you use content created or exported from Superdraft.
  • Paid plans may renew automatically through our billing provider. Plan limits, usage controls, and billing rules apply.
  • We can suspend or terminate accounts that abuse the Service, create legal risk, threaten security, or violate these Terms.
  • Our liability is limited as described below.

1. The Service

Superdraft may include:

  • signal ingestion from public, third-party, licensed, customer-provided, and operational sources across market, cultural, web, platform, geographic, temporal, commercial, and other contextual categories;
  • brand onboarding and enrichment, including analysis of brand websites, assets, products, social presence, keywords, guidelines, and related context;
  • AI-assisted matching, ideation, email draft generation, subject line generation, refinement, image generation, image editing, template hero image generation, and background removal;
  • email template previews and HTML export;
  • scheduled draft generation and digest notifications;
  • cost, usage, billing, run, log, and audit visibility;
  • public or embedded signal feeds; and
  • admin, approval, access-control, support, and security tools.

We may change, improve, pause, or discontinue parts of the Service over time. We will try to give reasonable notice before changes that materially reduce paid functionality, but some changes may be immediate for security, legal, reliability, provider, or abuse-prevention reasons.

2. Accounts and Access

You must provide accurate account information and keep it current. You are responsible for activity under your account and for protecting access to your sign-in links, devices, sessions, and credentials.

Superdraft may use third-party OAuth, email magic links, role-based access, account approval, workspace membership, admin controls, and similar security measures. Admins may invite, approve, suspend, remove, or manage users and brands within their organization.

You must promptly tell us at team@superdraft.ai if you believe an account, credential, workspace, brand, or integration has been compromised.

3. Customer Content

"Customer Content" means anything you or your users submit, upload, connect, create, edit, import, or make available through the Service, including brand information, websites, logos, screenshots, visual assets, product information, product images, social links, keywords, prompts, instructions, drafts, generated outputs, comments, feedback, and account configuration.

As between you and Superdraft, you retain ownership of Customer Content. You grant Superdraft a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, modify, create derivative technical artifacts from, and otherwise use Customer Content only as needed to:

  • provide, secure, support, maintain, and improve the Service;
  • generate, refine, store, export, and display outputs you request;
  • run automations, digest emails, usage metering, billing, safety checks, and diagnostics;
  • prevent abuse, investigate errors, and comply with law; and
  • exercise rights and obligations under these Terms.

You represent that you have all rights and permissions needed to provide Customer Content and to let us process it as described in these Terms and our Privacy Policy.

4. Generated Outputs

"Outputs" means content generated or transformed by Superdraft or its AI, automation, template, ranking, image, or export features.

As between you and Superdraft, you own Outputs generated for your account, subject to these Terms, our pre-existing rights, open-source or third-party rights, rights in Customer Content, rights in public or third-party source material, and any restrictions imposed by applicable law or third-party providers.

Superdraft does not guarantee that Outputs are unique, accurate, complete, non-infringing, effective, compliant, deliverable, platform-approved, or suitable for your intended use. Similar or identical outputs may be generated for other users. You are responsible for reviewing Outputs before publishing, sending, exporting, relying on, or otherwise using them.

Outputs are not legal, financial, professional, medical, compliance, platform-policy, or advertising-clearance advice.

5. AI and Automated Features

Superdraft uses AI systems, automation tools, content and media systems, retrieval systems, ranking systems, heuristics, and workflow logic. These systems can:

  • make factual mistakes or unsupported inferences;
  • misunderstand brand context, laws, platform rules, cultural context, or audience sensitivities;
  • generate content that needs disclosure, consent, substantiation, licensing, editing, or human approval;
  • reflect limitations or policies of third-party model providers; and
  • fail, time out, rate-limit, or return partial results.

You agree not to rely on Superdraft as the sole review step for marketing claims, regulated claims, legal compliance, intellectual-property clearance, advertising substantiation, deliverability, accessibility, consumer-protection requirements, contest rules, endorsement rules, or platform-policy compliance.

6. Public Signals and Third-Party Content

Superdraft may collect, cache, normalize, summarize, score, rank, link, or display information from public, third-party, licensed, customer-directed, and customer-provided sources. These may include web, platform, media, geographic, temporal, commercial, market-context, and other contextual source categories.

We do not own most public or third-party source material. We do not guarantee that signal data is accurate, complete, current, lawful to reuse for every purpose, or available indefinitely. Source availability, terms, permissions, pricing, and technical behavior may change without notice.

You agree that you are responsible for deciding whether and how to use signals, quotes, images, reviews, headlines, social posts, public data, or other third-party material in your campaigns.

The Service, signal library, rankings, prompts, templates, workflows, source selection, enrichment logic, provider configuration, and related operational details are proprietary to Superdraft. These Terms do not give you any right to extract, copy, monitor, index, bulk export, benchmark, reverse engineer, or repurpose them except through the normal intended use of the Service.

7. Your Responsibilities

You agree that you are responsible for:

  • your users, admins, brands, workspaces, permissions, and account configuration;
  • the accuracy, legality, quality, and rights status of Customer Content;
  • reviewing and approving Outputs before use;
  • complying with laws and rules that apply to your business, industry, audience, and campaigns;
  • maintaining your own records, approvals, consent, unsubscribe processes, suppression lists, and privacy notices;
  • ensuring that exported HTML, images, emails, claims, discounts, contests, testimonials, endorsements, and product information are accurate and lawful; and
  • backing up Customer Content that you need outside the Service.

Superdraft is designed for business marketing workflows. It is not designed to store or process sensitive regulated information such as protected health information, full payment card data, government identifiers, children's data, precise location histories, biometric identifiers, or other highly sensitive personal information unless we separately agree in writing.

8. Marketing and Email Compliance

Superdraft can help generate and export marketing content, including email drafts and templates. You agree that you remain responsible for all messages, campaigns, audiences, lists, recipients, segments, and content you send or publish.

You agree to comply with applicable marketing, advertising, privacy, anti-spam, consumer-protection, endorsement, contest, accessibility, and platform rules, including where applicable CAN-SPAM, CASL, GDPR/ePrivacy rules, state privacy laws, FTC rules and guidance, platform ad policies, and email service provider requirements.

For commercial email, you agree that you are responsible for requirements such as accurate sender information, non-deceptive subject lines, proper identification of advertising where required, a valid physical postal address, a working unsubscribe mechanism, honoring opt-outs, consent where required, and avoiding purchased, scraped, or unlawfully obtained recipient lists.

Unless we separately agree in writing, Superdraft does not send marketing campaigns to your end recipients on your behalf. If a feature later sends messages, you remain responsible for recipient permissions, content approval, suppression, and compliance.

9. Acceptable Use

You agree that you will not use the Service to:

  • violate law, regulations, sanctions, export controls, third-party rights, or platform terms;
  • create, facilitate, or distribute illegal, deceptive, abusive, hateful, harassing, exploitative, defamatory, infringing, or unsafe content;
  • impersonate others, misrepresent affiliation, hide paid endorsements, or make deceptive claims;
  • generate spam, phishing, malware, credential harvesting, scams, fraudulent reviews, fake engagement, or manipulative social activity;
  • upload or process sensitive regulated data unless we have agreed in writing;
  • submit content you do not have rights to use;
  • use bots, crawlers, scrapers, spiders, browser automation, unauthorized API clients, or other automated means to access the Service except as we expressly authorize in writing;
  • scrape, crawl, harvest, cache, copy, record, monitor, index, export in bulk, aggregate, or build datasets from the Service, the signal library, public feeds, rankings, recommendations, outputs, templates, prompts, logs, source metadata, provider metadata, or user interface except through normal intended product use;
  • scrape, harvest, or enrich personal data in violation of law or source terms;
  • reverse engineer, probe, bypass, overload, disrupt, resell, sublicense, or misuse the Service;
  • attempt to access another customer's workspace, data, prompts, logs, outputs, or billing information;
  • remove or bypass security, rate limits, usage limits, watermarks, source attributions, or access controls;
  • infer, discover, or reconstruct our source lists, provider stack, model stack, prompts, templates, ranking logic, enrichment workflows, cost model, or other non-public operating methods;
  • use the Service, Service data, source metadata, provider metadata, Outputs, rankings, signal corpus, templates, prompts, workflows, or system behavior to build, train, test, benchmark, improve, or operate a competing or similar product, dataset, model, enrichment service, signal feed, marketing automation product, or content-generation product;
  • resell, syndicate, redistribute, commercialize, or make available Service data, signals, rankings, recommendations, outputs, templates, prompts, workflows, or public feeds except as part of your own ordinary marketing work product generated through the Service; or
  • use the Service for high-risk decisions, legal determinations, regulated professional advice, emergency services, or safety-critical systems.

At our sole discretion, we may investigate, throttle, suspend, remove content, block workflows, or terminate access if we believe there is a violation, security risk, legal risk, provider-policy issue, payment issue, or harm to the Service or others.

10. Third-Party Services

The Service depends on third-party services. Current or future provider categories may include hosting, database, authentication, storage, email, billing, AI, image generation and editing, data retrieval, data enrichment, website analysis, analytics, observability, support, and security providers.

For security, reliability, commercial, and product-integrity reasons, these Terms describe provider and source categories rather than publishing a full operational stack, source list, or vendor map. We may change providers, sources, models, routing, and implementation details at any time, including to improve the Service, control costs, maintain availability, address legal requirements, or protect proprietary methods.

You authorize us to send Customer Content, account information, usage data, and technical data to third-party providers as needed to provide the Service. Third-party services may have their own terms, policies, rate limits, geographic locations, outages, suspensions, pricing changes, and usage restrictions. We are not responsible for third-party services except to the extent required by law or a separate written agreement.

11. Fees, Plans, and Billing

Paid plans, usage limits, feature limits, included quotas, prices, billing cycles, renewal terms, and cancellation options are shown in the Service, in an order form, or in another written agreement.

Unless stated otherwise:

  • subscriptions renew automatically until canceled;
  • fees are billed in advance and are non-refundable except where required by law or expressly stated in writing;
  • usage-based charges, overages, add-ons, or provider pass-through costs may be billed separately if enabled for your plan;
  • you authorize Superdraft and our billing provider to charge applicable fees, taxes, and renewal amounts;
  • you are responsible for taxes, duties, and similar government charges other than taxes on our income;
  • plan limits may apply to drafts, image generations, high-quality upgrades, brands, users, signal refreshes, exports, automations, storage, API calls, and other metered actions; and
  • at our sole discretion, we may suspend or limit paid features for non-payment, failed payment methods, chargebacks, abuse, or excessive usage.

Billing may be handled by a third-party billing or payment provider. We do not store full payment card numbers in the Service.

12. Trials, Betas, and Pre-Release Features

Some features may be offered as free, trial, sandbox, preview, beta, experimental, or early-access features. These features may be changed, limited, suspended, reset, or discontinued at any time. They may be less reliable, less secure, less documented, or subject to additional restrictions.

Beta and experimental features are provided "as is" without commitments about availability, retention, accuracy, compatibility, or support.

13. Confidentiality

Each party may receive non-public information from the other that should reasonably be understood as confidential. The receiving party will use reasonable care to protect confidential information and will use it only to perform under these Terms.

Confidential information does not include information that is public through no fault of the receiving party, independently developed without use of confidential information, rightfully received from a third party, or approved for release.

We may disclose confidential information to employees, contractors, affiliates, advisors, and service providers who need it to provide or support the Service and are bound by confidentiality obligations. We may also disclose information if required by law, court order, or government request, after giving notice when legally permitted.

14. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, disclose, and retain personal information.

If Customer Content contains personal information about your employees, contractors, customers, prospects, subscribers, users, reviewers, social-media users, or other third parties, you are responsible for providing all required notices, obtaining all required rights and consents, honoring rights requests, and ensuring that your use of Superdraft is lawful.

To the extent Superdraft processes personal information in Customer Content as your processor, service provider, or contractor, we will process that information according to your lawful instructions, these Terms, our Privacy Policy, and any data processing agreement we sign with you.

If you need a data processing addendum, subprocessor list, security questionnaire, or deletion/export assistance, contact team@superdraft.ai.

15. Security

We use reasonable administrative, technical, and organizational measures designed to protect the Service and Customer Content. These may include role-based access controls, row-level security, environment separation, logging, rate limits, provider access controls, backup practices, and security testing.

No system is perfectly secure. You agree that you are responsible for using strong account security practices, limiting workspace access, reviewing admin permissions, and promptly reporting suspected vulnerabilities or unauthorized access to team@superdraft.ai.

16. Superdraft Intellectual Property

We and our licensors own the Service, software, code, design systems, templates, interfaces, workflows, prompt templates, model orchestration, ranking logic, documentation, trademarks, logos, and other Superdraft technology and materials.

These Terms do not transfer ownership of the Service to you. You may use the Service only as allowed by these Terms.

You agree that you will not copy, modify, distribute, sell, lease, reverse engineer, extract, or create derivative works from the Service except as allowed by law or authorized in writing.

17. Feedback

If you give us feedback, ideas, requests, suggestions, or bug reports, you grant us a perpetual, worldwide, royalty-free right to use them without restriction or compensation. We will not publicly identify you as the source of feedback without your permission.

18. Publicity

Unless an order form says otherwise, we may identify your organization as a Superdraft customer using your name and logo in customer lists, pitch materials, and our website. We will ask before publishing a detailed case study or press release. You can opt out of logo use by contacting team@superdraft.ai.

19. Termination

Subject to your contract, you may stop using the Service at any time. You may cancel paid plans through the billing or account management tools provided in the Service, through our billing provider, or by contacting team@superdraft.ai.

At our sole discretion, we may suspend or terminate access if:

  • you violate these Terms;
  • payment fails or is disputed;
  • your use creates legal, security, provider, operational, or reputational risk;
  • we are required to do so by law or a provider;
  • your account is inactive for an extended period; or
  • we discontinue the Service or a material part of it.

After termination, your right to use the Service ends. We may retain or delete Customer Content according to our Privacy Policy, legal obligations, backup practices, and legitimate business needs. Sections that by their nature should survive will survive, including ownership, payment obligations, confidentiality, disclaimers, indemnities, liability limits, dispute terms, and general provisions.

20. Warranty Disclaimer

The Service, signals, Outputs, templates, exports, public feeds, automations, provider integrations, and beta features are provided "as is" and "as available."

To the maximum extent permitted by law, Superdraft disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, uninterrupted operation, error-free operation, deliverability, campaign performance, compliance, and results.

We do not warrant that the Service will meet your requirements, that Outputs will be accurate or lawful, that public signals will remain available, that provider integrations will work continuously, or that defects will be corrected.

21. Indemnity

You will defend, indemnify, and hold harmless Superdraft and our affiliates, officers, directors, employees, contractors, service providers, and agents from claims, losses, damages, liabilities, penalties, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

  • Customer Content;
  • your campaigns, recipients, lists, products, services, claims, offers, or exported materials;
  • your use of Outputs or third-party source material;
  • your violation of these Terms or law;
  • your violation of third-party rights or platform terms;
  • your users' actions; or
  • your instructions to Superdraft.

We will promptly notify you of a claim, allow you to control the defense if appropriate, and reasonably cooperate. You may not settle a claim in a way that admits fault by Superdraft or imposes obligations on Superdraft without our prior written consent.

22. Limitation of Liability

To the maximum extent permitted by law, Superdraft will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost goodwill; lost data; infringement-related losses; business interruption; replacement services; provider failures; campaign losses; deliverability issues; or reputational harm.

To the maximum extent permitted by law, Superdraft's total liability for all claims relating to the Service or these Terms will not exceed the greater of:

  • the amount you paid to Superdraft for the Service in the 12 months before the event giving rise to the claim; or
  • USD $100 if you used only free or unpaid features.

These limits apply regardless of legal theory, even if a remedy fails its essential purpose, and even if we knew damages were possible. Some jurisdictions do not allow certain limits, so some limits may not apply to you.

23. Disputes, Governing Law, and Venue

These Terms are governed by the laws of Ontario, Canada, and the applicable federal laws of Canada, without regard to conflict-of-law rules.

Before filing a formal claim, each party agrees to try to resolve disputes informally by emailing the other party and giving at least 30 days to respond.

Subject to any right to bring a claim in small claims court or seek injunctive relief, the parties consent to the exclusive jurisdiction and venue of the courts located in Ontario, Canada, for disputes arising out of or relating to these Terms or the Service. Each party waives any objection to that venue.

24. Copyright and Content Complaints

If you believe content in the Service infringes your copyright or other rights, contact team@superdraft.ai with:

  • your name and contact information;
  • identification of the protected work or rights;
  • identification of the allegedly infringing content or location;
  • a statement that you believe the use is not authorized;
  • a statement that the information is accurate; and
  • your physical or electronic signature.

We may remove or disable content, notify the relevant customer, terminate repeat infringers, and take other appropriate action.

25. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide notice through the Service, by email, or by another reasonable method. Updated Terms become effective on the date stated in the update unless a later date is provided. Continued use of the Service after changes become effective means you accept the updated Terms.

26. General Terms

You may not assign these Terms without our prior written consent, except as part of a merger, acquisition, corporate reorganization, or sale of substantially all assets. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

Neither party is liable for delay or failure caused by events beyond reasonable control, including provider outages, internet failures, labor disputes, natural disasters, war, terrorism, civil unrest, government action, power failures, or attacks on the Service.

If any part of these Terms is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. These Terms, any order forms, and any policies referenced here are the entire agreement about the Service and replace prior agreements about the same subject.

27. Contact

Superdraft

Superdraft Technologies Inc.

Ontario, Canada

Contact: team@superdraft.ai